In order to succeed in this competitive environment organizations are using advanced Customer Relationship Management solutions. They help make strong associations with previous, current and forthcoming clients while maximizing operational efficiency. A fully featured CRM solution support specific business requirements for organizations of each size by providing rich functionality. Thus, CRM solutions perform significant understanding into the execution of your business, oversee and analyze your customer base, customize marketing and sales campaigns, forecast revenues and use customize reporting. Hence, by using CRM software you can effectively modify business and marketing strategy and overall operations according to customers demand. Our CRM software solutions covered all industry verticals including lead management, campaign management, e-mail marketing management and landing page management. We have broad experience installing and migrating leading CRM platforms including Salesforce, Microsoft Dynamics, Zoho, SugarCRM, OrangeCRM, Siebel and many more.
CRM Software Development and Programming
We develop CRM software that features automation of complete customer lifecycle, developing loyalty management, dedicated and personalized marketing, discount, gifts and offers management, and management of core functions like customer attraction, acquisition, conversion, and retention. We create CRM applications for multiple-channel management like web, mobile, call center and industry-specific solutions.
CRM Software Integration
We integrate CRM software with social media platforms for getting improved insights of social media interactions, integrate Salesfoce Automation software with pipeline analysis, sales forecasting and territory management. We are additionally expert in integrating CRM software with ticketing system, customer help desk, field service management, call center systems and knowledge management systems.
CRM Analytics Tracking Software
We are expert in developing CRM analytics software applications like communication tracking, trends or relationship mapping, case history tracking, automatic or manual logging tracking integration with phone, emails, chats and social platforms.
CRM Software Modules
We develop end-to-end reporting CRM solutions module like performance monitoring, KPI tracking, creating custom KPI, real-time data management, reporting and many more. We also develop workflow management modules like calendar management, task assignments, alerts management, notification management, and automated process templates.
Mobile CRM Solutions
We develop custom mobile CRM applications, online and offline synchronization, GPS and location based features as well as context-awareness features.